FRACTIONAL OPERATIONS CONSULTING
You Started This Business to Build Something. Not to Be Buried in It.
✓ A sales funnel that captures and closes leads — without you chasing them
✓ Real revenue visibility so you stop guessing what next month looks like
✓ A team and system that runs even when you're not in the room
NO PITCH. NO PRESSURE. JUST CLARITY.
When You're the System, the Business Can Only Grow as Fast as You Can.
Most service businesses are built on the owner's hustle. That's how they get started — and it's exactly what limits them later. The follow-ups live in your head. The process exists because you do it. The team waits on you because there's no other way for them to move forward.
I've built operational layers at Google and Microsoft for enterprise teams of thousands. I built it from scratch inside a two-person service business. The work is the same: build the system that fits the business, and connect it so it runs.
Proof That Systems Scale Better Than People.
"I was the bottleneck. I was in every Slack channel, every email, and every decision. Headrick Ops didn't just automate my tasks — they architected a business that finally works without me. We grew 8x in a single year because I was finally free to lead."
Stop Guessing What Next Month Looks Like.
For most service businesses, "forecasting" means checking the bank account and hoping for the best. There's no pipeline to look at. No way to know which jobs are closing, which leads went cold, or where the next customer is actually coming from.
I build you a complete revenue system — CRM, pipeline, lead attribution, and a forecasting dashboard you can actually trust. So you stop reacting and start deciding.
Book Your Free Ops Audit
Global Systems Design.
Led operational excellence for enterprise-scale teams. Designed the internal infrastructure that allowed cross-functional departments to move with speed and precision at the highest level of complexity.
Book Your Free Ops AuditWhat Would It Feel Like to Step Away and Know It's Still Running?
That's not a fantasy. That's what a properly built operation actually does. When the right systems are in place — AI-enabled automations, a trained team, documented processes, and real reporting — the business doesn't stop because you did.
This is what I build. Not just a better to-do list or a new tool to log into. A fully operational layer that pushes work forward, surfaces what needs attention, and keeps your team moving — whether you're in the office or completely offline.
Book Your Free Ops Audit
It Starts With One Honest Conversation. Everything Else Is On Me.
You don't need to have it all figured out before we talk. That's literally what the first step is for.
Free Ops Audit
Design & Build
Hand Off & Step Back
30 minutes. We get honest about what's slowing you down — the tools, the manual work, the gaps, and where it's actually costing you. No fluff.
I design your operational system and build all of it — CRM, automations, dashboards, SOPs. You don't have to figure anything out or manage the process.
Your team gets trained. The system goes live. And you finally get to step out of the day-to-day knowing it won't fall apart the moment you do.
Frequently Asked Questions
If you're doing real revenue and feeling the friction of running everything manually, yes. This is most impactful before you have a dedicated ops team — because that's exactly when the right systems have the most room to change things.
Hiring someone into a broken system usually just gives you more chaos. I design the system first. Then your team steps into something built to actually be run — with documentation, training, and the infrastructure to support them.
Not at all. I handle the entire design, build, and implementation — and I train your team in plain language. You don't need a tech background. You just need to be ready to run your business differently.
Most engagements run 4–12 weeks depending on scope. The audit is 30 minutes. After that you'll have a clear picture of exactly what gets built and how long it takes.
A full-time ops hire runs $80K–$120K+ per year before benefits and ramp-up time. As a fractional consultant you get senior-level expertise, faster execution, and a fraction of the overhead — with no long-term payroll commitment.
A real 30-minute conversation — not a pitch deck. We map what's slowing you down, identify your biggest operational gaps, and you leave with clarity on what to fix first. Useful whether we work together or not.
You've Known Something Needs to Change. That Feeling Doesn't Go Away on Its Own.
Every week the manual processes stay in place, the leads you're not tracking go somewhere else. Every month without revenue visibility is another month you can't plan with confidence. Every time the business needs you for something a system should handle, you fall a little further behind on the work that actually matters.
This doesn't fix itself. But it also doesn't have to be as hard as you think to start.
Thirty minutes. That's the whole ask. You'll leave knowing exactly what's holding you back — and what it would take to change it.
No pitch. No pressure. Just clarity on what to fix first.